Terms of Service

1. Acceptance of Terms

By accessing or using Signum ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We may update these Terms at any time. Your continued use of Signum after changes constitute your acceptance of the updated Terms.

2. Service Description

Signum is an EU-based electronic signature platform that enables you to create, send, and securely sign documents. Our Service complies with the eIDAS Regulation (EU 910/2014) as a Simple Electronic Signature (SES) provider.

3. Account Registration and Responsibilities

3.1 To use Signum, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and are liable for all activity under your account.

3.2 You represent that you are at least 18 years old and have the legal authority to enter into this agreement.

3.3 You agree to keep your password secure, notify us immediately of any unauthorized access, and be responsible for all activity conducted through your account.

4. Subscription Plans and Billing

4.1 Signum offers a Free tier and paid subscription plans. Paid subscriptions are billed via Stripe.

4.2 Paid plans automatically renew at the end of each billing cycle unless you cancel. Cancellation takes effect at the end of your current billing period.

4.3 Except as required by law, subscription fees are non-refundable.

5. Electronic Signatures and Legal Validity

5.1 Signum provides Simple Electronic Signatures under eIDAS (Regulation EU 910/2014). These have legal validity in EU member states.

5.2 Signum does not provide Advanced (AES) or Qualified (QES) Electronic Signatures. For documents requiring higher assurance, use a qualified signature provider.

5.3 You are responsible for ensuring signers have legal capacity to sign and that electronic signing is permitted for your documents.

6. Prohibited Uses

You agree not to: use Signum for illegal purposes or fraud; forge signatures; attempt unauthorized access; transmit malware; harass users; violate intellectual property rights; or bypass security measures.

7. Document Storage and Retention

You retain all rights to your documents. Active documents are retained during your subscription. Upon cancellation, documents are retained for 90 days then deleted. You may export or delete documents at any time.

8. Intellectual Property

Signum, including its software, design, and logos, is owned by Armlab and protected by copyright law. You may not reproduce or distribute Signum's intellectual property without prior written consent.

9. Limitation of Liability

Signum is provided "as is" without warranties. Armlab's total liability shall not exceed fees paid in the 12 months preceding any claim. Neither party is liable for indirect, incidental, or consequential damages.

10. Governing Law

These Terms are governed by Belgian law. Disputes shall be resolved in the courts of Belgium.

11. Contact

Armlab — getsignum.app — [email protected]